jillbet Privacy Policy

1 Introduction

1.1 jillbet is committed to protecting the privacy and personal data of all users of its online gaming platform. This Privacy Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as well as other applicable data protection laws and regulations.

1.2 This Policy applies to all personal information collected by jillbet through the jillbet.net website, mobile applications, customer support channels, and any other services or touchpoints operated by jillbet. It covers information collected from registered players, visitors, and any other individuals who interact with the jillbet platform.

1.3 jillbet acts as the personal information controller in respect of the personal data it collects and processes. We are responsible for ensuring that your personal data is handled in accordance with this Policy and applicable law.

2 Personal Data We Collect

jillbet collects the following categories of personal data:

2.1 Registration Data. When you create a jillbet account, we collect your full name, date of birth, gender, nationality, residential address, email address, and mobile number. This information is required to create and manage your account and to verify your identity.

2.2 Identity Verification (KYC) Data. As part of our Know Your Customer obligations, jillbet may collect copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, or UMID), proof of address documents, and selfie photographs for identity verification purposes.

2.3 Financial Data. jillbet collects information about your payment methods, including GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, and others), and transaction history. We do not store full payment card numbers on our servers.

2.4 Gaming Activity Data. We collect records of your gaming activity on the jillbet platform, including game history, wager amounts, wins and losses, session duration, and bonus usage. This data is used for account management, regulatory compliance, and responsible gaming purposes.

2.5 Technical Data. When you access the jillbet platform, we automatically collect technical information including your IP address, device type, operating system, browser type and version, referring URLs, and pages visited. This data is used for security, fraud prevention, and platform optimization.

2.6 Communications Data. If you contact jillbet customer support, we collect records of your communications, including chat transcripts, email correspondence, and call recordings (where applicable), for quality assurance and dispute resolution purposes.

3 How We Use Your Personal Data

jillbet uses your personal data for the following purposes:

• To create, manage, and maintain your jillbet account.
• To verify your identity and age in compliance with KYC and anti-money laundering (AML) requirements.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and respond to your inquiries and complaints.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities.
• To comply with applicable legal and regulatory obligations, including reporting requirements to PAGCOR and other relevant authorities.
• To send you transactional communications, such as account confirmations, deposit receipts, and withdrawal notifications.
• To send you promotional communications about jillbet offers and promotions, where you have consented to receive such communications.
• To monitor and enforce responsible gaming measures, including deposit limits and self-exclusion.
• To analyze platform usage and improve the jillbet user experience.
• To maintain the security and integrity of the jillbet platform.

4 Legal Basis for Processing

4.1 jillbet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jillbet, including account management, transaction processing, and service delivery.
• Legal Obligation: Processing is necessary for jillbet to comply with its legal and regulatory obligations, including KYC, AML, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for jillbet's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and interests.
• Consent: Where jillbet relies on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

5.1 jillbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only as necessary and in accordance with this Policy:

• Service Providers: Third-party vendors who provide services to jillbet, such as payment processors (GCash, PayMaya, banks), identity verification providers, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on jillbet's instructions and in accordance with applicable data protection law.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government agencies where disclosure is required by law or regulation.
• Law Enforcement: Where jillbet is required by law, court order, or other legal process to disclose your personal data to law enforcement or other government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jillbet's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6 Data Retention

6.1 jillbet retains your personal data for as long as your account is active and for such additional period as is necessary to comply with our legal and regulatory obligations. In particular:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for a minimum of two (2) years from the date of the communication.
• Technical and log data is typically retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

6.2 When your personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, jillbet will securely delete or anonymize it.

7 Data Security

7.1 jillbet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to, SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls and authentication requirements for jillbet personnel, regular security assessments and penetration testing, and incident response procedures.

7.2 While jillbet takes data security seriously and implements reasonable safeguards, no method of transmission over the internet or method of electronic storage is completely secure. jillbet cannot guarantee the absolute security of your personal data.

7.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jillbet will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

8 Cookies & Tracking Technologies

8.1 jillbet uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the jillbet.net platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve your experience on the platform.

8.2 jillbet uses the following types of cookies:

• Strictly Necessary Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Allow the platform to remember your preferences, such as language settings and display options.
• Analytics Cookies: Help jillbet understand how players use the platform, which pages are visited most frequently, and where errors occur, so we can improve the platform experience.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and activity on the jillbet platform, where you have consented to receive such content.

8.3 You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jillbet platform. Refer to your browser's help documentation for instructions on managing cookie preferences.

9 Your Data Rights

9.1 Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jillbet:

• Right to be Informed: You have the right to be informed about how jillbet collects and uses your personal data, as described in this Policy.
• Right of Access: You have the right to request a copy of the personal data jillbet holds about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jillbet holds about you.
• Right to Erasure: You have the right to request deletion of your personal data, subject to jillbet's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jillbet has violated your data privacy rights.

10 Children's Privacy

10.1 The jillbet platform is strictly intended for individuals who are at least twenty-one (21) years of age. jillbet does not knowingly collect personal data from individuals under the age of 21. If jillbet becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will take immediate steps to delete such data and close the associated account.

10.2 If you are a parent or guardian and believe that your child has provided personal data to jillbet, please contact us immediately at [email protected] so that we can take appropriate action.

11 International Data Transfers

11.1 jillbet primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines, such as cloud infrastructure providers or technology partners.

11.2 Where personal data is transferred outside the Philippines, jillbet ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the standards set by the National Privacy Commission.

12 Third-Party Links

12.1 The jillbet platform may contain links to third-party websites or services. This Privacy Policy applies only to the jillbet platform and does not cover the privacy practices of any third-party websites. jillbet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13 Updates to This Privacy Policy

13.1 jillbet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, jillbet will notify registered players via email or a prominent notice on the platform. The date of the most recent revision is indicated at the top of this page.

13.2 Your continued use of the jillbet platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how jillbet protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jillbet's data processing practices, please contact our Data Protection Officer: